The reliability of our network is our highest priority because we know how important connectivity is to you.
If you lose your Internet connection because of a power outage at the service address, your Internet will go down and the voice services will not work.
You can protect against this situation by purchasing an inexpensive uninterruptible power supply (UPS), which provides a battery backup for your equipment and will keep your Internet and voice working even if you lose power as long as our network is still up and running. Please be aware, Voice service will not work in the event of a network outage even with a UPS in place.